COVID-19 Destiny Scotland Policy & Information
PLEASE NOTE OUR OFFICE HOURS HAVE REDUCED. WE ARE OPEN 9AM TO 5PM MONDAY TO FRIDAY ONLY.
Here at Destiny Scotland, we are doing our best to safeguard both the safety and health of our customers and staff. Due to the recent government decision to close all non-essential business and restrict travel, we are offering all guests with active bookings in this lockdown period change of dates to be redeemed within the next 12 months. If your arrival dates are not within the lockdown period we are sticking to the booking policy until further advisement from the government. This applies to all bookings, direct and via all channels like booking.com, except for Expedia; please contact them directly to seek a redeemable Voucher.
For customers who still require an apartment in Edinburgh or Glasgow, we are still operating a few buildings for Key Workers/Essential Workers. Our apartments offer a self-check in service, so social distancing is possible to maintain. If you are self-isolating, it is imperative that you contact our office to declare your situation so that we can inform our housekeeping and maintenance staff. We will ask you to complete a guest assessment form prior to check in to declare the reason for your stay and ensure it is within the guidelines of the government advice.
We will be monitoring the situation and all government advice closely, and wish everyone the best of health in these trying times.
See link to latest government advice below
Thank you for your patience and understanding during these challenging times. We are trying to deal with all requests as soon as we can.
Stay safe all!